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Data Privacy Policy

Data Processing & Data Storage

The protection of your personal data is a top priority for us. As a consequence, we handle your data exclusively in strict compliance with data privacy laws (DSGVO, TKG 2003). In the following data privacy policy, we inform you about the most important aspects of how data is handled within the framework of our website.

If you have transmitted your personally identifiable information through this website or by email, such information will only be used in order to conduct correspondence with you as well as for those purposes for which you provided that information. We assure you that your personally identifiable information will not be shared with third parties unless the law requires us to do so.

The data you have provided will only be stored for  six month or until such point as the purpose for which it was shared has been achieved. Insofar as the law requires that data be stored for a specific period of time, we will comply with such legal provisions. Should you no longer agree to our storing your personally identifiable data, pursuant to your request we will delete such data. If your personal data has changed in the meantime, we will correct that data based upon the information you provide us.

SSL Encryption

For security reasons and in order to protect transmission of confidential content, such as inquiries which are sent to us using the contact form, this site uses SSL encryption. You will be able to recognize the secure connection when the URL in your browser changes from "http://" to "https://", also generally accompanied by a green padlock symbol in your browser toolbar. When SSL encryption is activated, the data you share with us cannot be read or stolen by third parties.

Your right to request information, deletion, blocking of data

You have the right, at any time and at no cost, to receive information about your personally identifiable data stored by us, about the source and recipient, the purpose for which it was collected, as well as to demand the correction, blockage or deletion of such data. 

If you think that the processing of your data violates the data protection law or your data protection claims have otherwise been violated, you can complain to the relevant supervisory authority. In Austria this is the „Datenschutzbehörde“ (data protection authority).

Contact us

If you have questions on the topic of “your personally identifiable data”, you may contact us at any time as follows:

Alexandra Gürtler
Phone: +43 3680 287
E-Mail: htlstgrhft
Donnersbachwald 46
8953 Irdning-Donnersbachtal
Austria

Information about the use of cookies

A cookie is a small file consisting of letters and numbers, containing information that is downloaded to your device whenever you open a webpage with the aid of your browser. It does not cause any damage. In order to get optimal use out of the website and benefit from certain personalized functions, it is necessary to accept cookies on your computer, tablet or smartphone. Such cookies enable us to recognize your browser the next time you pay us a visit. However, if you do not wish this to happen automatically, you can change the settings in your browser so that you are informed on each occasion and can accept the cookies, or not, on a case-by-case basis.

However, you should be aware that, by deactivating cookies, this may reduce the functionality of our website.

The benefits of cookies

Cookies make it possible to differentiate you from other users. This helps to make surfing this website more pleasant for visitors and to improve the website itself. When you reopen pages you have already visited several times in the past, cookies will also help improve your user experience. Assuming that you use the same device and the same browser as before, these cookies tell us how you use our pages and may potentially make the content displayed more relevant to your personal interests and needs.

Use of cookies on this website

Most of the cookies we use are so-called “session cookies”. At the end of your visit, they are automatically deleted. Visit data that must remain permanently available during a session includes form data, which allows us to redisplay such data if information has been entered erroneously. However, this will also be deleted once the form is submitted. Cookies used on our website DO NOT collect any information that might identify you personally.

Necessary cookies
These cookies are necessary for the function of the website and therefore cannot be deselected.
WSESSIONID
Storage periodSession
Required standard cookie to use PHP session data.
hideCookieNotice
Storage periodDepending on the selection, up to 30 days
Saves that the cookie or data protection notice is not displayed again.
allowLoadExternRessources
Storage periodDepending on the selection, up to 30 days
Remembers the user decision whether external components can be loaded automatically.
allowTracking
Storage periodDepending on the selection, up to 30 days
Remembers the user decision that visitor behavior can be tracked.
Functional cookies
These cookies make it easier to use the website.
websitezoom
Storage periodSession
Remembers the size of the fonts.
SDLKJWIUDKIJS
Storage periodSession
Used bycloud.seekda.com
additional privacy policyhttps://kognitiv.com/legal/
This cookie is used to transmit data to Seekda.
IASWGHFVVAUIW
Storage periodSession
Used bys.seekda.com
additional privacy policyhttps://kognitiv.com/legal/
This cookie is used to transmit data to Seekda.
KLJIQWJ38ASK
Storage periodSession
Used byswitch.seekda.com
additional privacy policyhttps://kognitiv.com/legal/
This cookie is used to transmit data to Seekda.
Marketing-/Tracking cookies
These cookies are used for marketing purposes and analyze your visitor behavior.
_ga
Storage period2 years
additional privacy policyhttps://policies.google.com/privacy
By default, analyitcs.js uses the _ga cookie to store the user ID. Basically, it serves to differentiate between website visitors.
_gid
Storage period1 day
additional privacy policyhttps://policies.google.com/privacy
Registers a unique ID that is used to generate statistical data on how the visitor uses the website.
_dc_gtm_UA-#
Storage period1 minute
additional privacy policyhttps://policies.google.com/privacy
Used by Google Tag Manager to control the loading of a Google Analytics script tag.
CONSENT
Storage period18 years
Used bywww.google.com
additional privacy policyhttps://policies.google.com/privacy
This cookie carries out information about how the end user uses the website and any advertising that the end user may have seen before visiting the said website.
_fbp
Storage period3 month
Used by Facebook to display a range of advertising products, such as real-time bids from third party advertisers.
fr
Storage period3 month
Used by Facebook to recognize whether you are logged in to Facebook as a user, for tracking purposes and from which URL the share / like function is used.
_uetsid
Storage period1 day
Used by Bing to determine what ads should be shown that may be relevant to the end user perusing the site.
MUID
Storage period1 year
Used bybing.com
Used by Microsoft as a unique user identifier.

By allowing your browser to accept cookies, you have already expressed your consent to the use of cookies on this website.

You can prevent cookies e.g. for Google Analytics by changing your privacy settings for this website. To do this, use the button at the top of this page to call up your data protection settings and click on "Use without external services". This will deactivate all cookies for this website.

Server Logfiles

The provider of our website automatically stores information in so-called server log files for certain services on the server on which our website is hosted. All log files are rotated daily, the logs from the previous day are archived and are then available for the specified retention time. However, these are purely internal log files to which we as the customer have no access. This data is not merged with personal data sources.
 
Web server log file
Contains: Domain, IP, requests, user agent, timestamp, status code
Retention time: 3 days
 
FTP log file

Contains: FTP User, IP, Downloaded / Uploaded files
Retention time: 24 hours
 
Email log file
Contains: metadata (sender, receiver, time, IP, size)
Retention time: 3 days

Google Analytics

Use of Google Analytics

This website uses Google Analytics, a web analysis service of Google Inc. ("Google"), 1600 Amphitheatre Parkway Mountain View, CA 94043, USA. Google Analytics uses so-called “cookies”, text files that are stored on your computer and make it possible to analyze your use of the website. In general, the information about your use of this website generated by this cookie is transmitted to a Google server in the USA and stored there. IP anonymization has been activated on this website, meaning that Google will abbreviate, and thus create a pseudonym for your IP address within member states of the European Union as well as in other states within the European Economic Area which are a party to the agreement. As a consequence, only very general localization is possible. Only in exceptional cases is the full IP address first transmitted to a server of Google in the USA, where it is then shortened. On behalf of the operator of this website, Google will use this information to analyze use of the website, compile reports about website activity, as well as provide the website operator with further information about use of the website and the Internet.

Data is processed in accordance with the legal provisions of § 96 par. 3 TKG as well as art. 6 par. 1 lit a (consent) and/or f (legitimate interest) of GDPR.

Our interest consistent with DSGVO (legitimate interest) is the improvement of our offer and our web presence. Since the private realm of our users is important to us, user data is associated with a pseudonym as described above.

The IP address provided by your browser to Google Analytics is not compiled with other data from Google. You can prevent the storage of cookies via the privacy settings of this website. However, please note that if you do this you may not be able to use the full functionality of this website.

Further information about our conditions of use and privacy policy can be found on the respective Google pages. You should also be aware that this website uses the Google Analytics code that automatically anonymizes IP addresses and thus guarantees anonymous compilation of IP addresses (so-called IP masking).

By means of IP masking, any personally identifiable information will no longer be processed. Nonetheless, we have entered into a contract with the provider to process information pertinent to our business matters. Our relationship with this web analysis provider is commensurate with the resolution entered into between the European Commission and the USA: known as the “EU-US Privacy Shield”.

Preventing data collection

You can prevent Google Analytics from collecting your data by changing your data protection settings for this website. To do this, use the button at the top of this page to call up your data protection settings and click on "Use without external services". This will deactivate all cookies for this website. Objection to data collection by Google Analytics.

Data-privacy contract

We have entered into a data-privacy contract to that effect with the newsletter provider in question.

YouTube

Our website uses a plug-in for the Google-operated service YouTube. The operator of this service is YouTube, LLC, 901 Cherry Ave., San Bruno, CA 94066, USA. This means, if you visit one of our pages that feature the YouTube plug-in, a connection will immediately be established to the YouTube servers. This will inform the YouTube server which of our pages you are visiting as well as those you have visited. If you are logged in to your own YouTube account, you will enable YouTube to sync your surfing behavior with your personal profile. You can prevent this from happening by logging out of your YouTube account beforehand.
Further information about how user data is used as well as the data privacy policy can be found on the pertinent webpages of Google.

Google Maps

This website uses the Google Maps map service via an API. The provider is Google Inc., 1600 Amphitheater Parkway, Mountain View, CA 94043, USA.
To use the functions of Google Maps, it is necessary to save your IP address. This information is usually transferred to a Google server in the USA and stored there. The provider of this page has no influence on this data transmission.

The use of Google Maps is in the interest of an attractive presentation of our online offers and to make it easier to find the places we have indicated on the website. This represents a legitimate interest within the meaning of Art. 6 para. 1 lit. f GDPR.
Find more information about the handling of user data in Google's privacy policy:
https://policies.google.com/privacy?hl=en


Facebook Pixel

To measure our conversion rates, our website uses the visitor activity pixel of Facebook, Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA (“Facebook”). This tool allows the tracking of page visitors after they have been linked to the website of the provider after clicking on a Facebook ad. This makes it possible to analyse the effectiveness of Facebook ads for statistical and market research purposes and to optimize future advertising campaigns.

For us as the operators of this website, the collected data is anonymous. We are not in a position to arrive at any conclusions as to the identity of users. However, Facebook archives the information and processes it, so that it is possible to make a connection to the respective user profile and Facebook is in a position to use the data for its own promotional purposes in compliance with the Facebook Data Usage Policy. This enables Facebook to display ads on Facebook pages as well as in locations outside of Facebook. We as the operator of this website have no control over the use of such data.
The use of Facebook Pixel is based on Art. 6 Sect. 1 lit. f GDPR. The operator of the website has a legitimate interest in effective advertising campaigns, which also include social media. In Facebook’s Data Privacy Policies, you will find additional information about the protection of your privacy at:
https://www.facebook.com/about/privacy/

You have the option to deactivate the remarketing function “Custom Audiences” in the ad settings section under:
https://www.facebook.com/ads/preferences/?entry_product=ad_settings_screen
To do this, you first have to log into Facebook.

If you do not have a Facebook account, you can deactivate any userbased advertising by Facebook on the website of the European Interactive Digital Advertising Alliance:
https://www.youronlinechoices.com/uk/your-ad-choices

Bing Universal Event Tracking (UET)

On our website, data is collected and saved using the technologies of Bing Ads from which usage profiles are created using pseudonyms. This is a service of the Microsoft Corporation, One Microsoft Way, Redmond, WA 98052-6399, USA. This service enables us to track the activities of users on our website if they accessed our website via advertisements from Bing Ads. If you access our website via an advertisement of this nature, a cookie is set on your computer. A Bing UET tag is integrated on our website. This is a code which, in combination with the cookie, saves some non-personal data about the usage of the website. This includes, among other things, the time spent on the website, which areas of the website were opened and via which advertisement the users accessed the website. No information about your identity is collected.

The information collected is transmitted to Microsoft servers in the USA and is there stored for a period of at most 180 days. You can prevent the collection of the data generated by the cookie with respect to your usage of the website as well as the processing of these data by deactivating the use of cookies. This could possibly lead to a restricted functionality of the website.

Furthermore, Microsoft can possibly track your usage behavior across several of your electronic devices using so-called Cross-Device Tracking and is thereby able to display personalized advertising on or in Microsoft web pages and apps. You can deactivate this behavior under http://choice.microsoft.com/de-de/opt-out

Further information about the analysis services of Bing can be found on the Bing Ads website  https://help.bingads.microsoft.com/#apex/3/de/53056/2
Further information about data protection at Microsoft and Bing can be found in Microsoft’s data protection provisions https://privacy.microsoft.com/privacystatement


Google Tag Manager

The Google Tag Manager is a system that controls which and when tags (scripts) are executed on the website.
 
This can be e.g. Google Analytics, which the Google Tag Manager can use to generate statistics on user behavior on the website. The Google Tag Manager works with tags and triggers. Tags are pieces of code, such as HTML or JavaScript, that are used on the website for analysis or marketing purposes. This can be a social media plugin, a tracking pixel or something similar. Such tags and scripts can set cookies to collect data.
 
However, Google Tag Manager does not access this data and does not set any cookies itself. If cookies have been deactivated via the data protection settings, this also applies to those cookies that were implemented via tags with the Google Tag Manager.

Find more information about the handling of user data in Google's privacy policy:
https://policies.google.com/privacy?hl=en

Use of the remarketing or “similar target groups” function by Google Inc.

Our website uses the remarketing or “similar target groups” function by Google Inc. (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA; “Google”). This function serves to analyse visitor behaviour and visitor interests.

Google uses cookies to analyse website use, forming the basis for producing interest-related adverts. Cookies allow for the recording of website visits as well as anonymised data on the use of the website. The personal data of website visitors is not saved. If you then visit another website in the Google display network you will then be shown adverts which are more likely to take previous areas of product and information interest into account.

Your data may also be transmitted to the USA. Transmission of data to the USA is covered by an adequacy decision by the European Commission. Processing is carried out on the basis of art. 6 (1) lit. f GDPR due to our justified interest in addressing visitors to the website with targeted marketing by displaying personalised interest-related adverts when they visit other websites in the Google display network.

You have the right to veto this processing of your personal data according to art. 6 (1) lit. f GDPR by contacting us, for reasons relating to your personal situation. For this purpose you can permanently deactivate the use of cookies by following the link below and downloading and installing the plug-in:
https://support.google.com/ads/answer/7395996?hl=en

Alternatively, you can deactivate the use of cookies by third parties by calling up the Network Advertising Initiative deactivation page at https://www.networkadvertising.org/choices/ and following the opt-out instructions. You can find more detailed information on Google remarketing as well as the associated data protection declaration at:
https://www.google.com/privacy/ads/

Newsletter

If you wish to subscribe to the newsletter offered on our website, we require you to provide us with an email address along with information that allows us to verify that you are indeed the owner of the email address provided and that you consent to receipt of the newsletter. In order to provide you with customized content, we collect and process information which you share with us voluntarily, including your interests, birthday, postcode and town of residence.

By clicking on the registration link, you agree to the processing of your personally identifiable information (such as: first name, last name, email address) by us as the data privacy officer, for the purposes of sending you an email newsletter on the basis of your expressed permission, until such time as said permission is revoked.

In order to guarantee that you do indeed consent to our sending you the newsletter, we use the so-called double opt-in process. This involves adding a potential recipient to a temporary mail server. An email is then sent to the user, giving the user an opportunity to express their legal consent to receipt of newsletters. Only when this confirmation has been provided will the user’s email address be actively added to our newsletter server.

We use this information exclusively in order to regularly send out the information you have requested or in order to keep you up-to-date with our very latest offers.

Your consent to the storage of information, your email address as well as use thereof in order to send a newsletter may be revoked at any time, for example by using the “unsubscribe” link contained in the newsletter itself.

In order to send you a newsletter, we use special newsletter software. This also involves sending your data to the operator of the newsletter software company, where your registration and/or cancellation including the date and time of day are recorded. Of course, this occurs subject to stringent controls designed to protect your personal privacy. This company is prohibited from selling your information or using it for any purposes other than sending you newsletters. We have entered into a data-privacy contract to that effect with the newsletter provider in question.

Webshop / Voucher order

Data Storage

We wish to point out that, in order to conduct the purchase process and subsequently administer the contract through the web shop, the customer’s name, address and order details are stored with the aid of cookies.

The data you provide is required in order to fulfill the contract as well as contractually stipulated services. Without this data, we are unable to enter into a contract with you. Your data is not shared with third parties, with the exception of contractual data which supplied to payment service providers for the purposes of charging you the purchase price, as well as information supplied to the shipping company in order to send you goods, as well as information supplied to our tax consultant to meet our own legal obligations.

Your order details will also be recorded and stored on our Web server. Such data is deleted every 6 months.

In the event you enter into a contract with us, all data pertaining to the contractual relationship is stored until conclusion of the retention period required by the tax authorities (7 years). Furthermore, the customer’s name, address, the purchased products and purchase date will be stored until the end of the product warranty period (10 years). Data is processed in accordance with the legal provisions of § 96 par. 3 TKG as well as art. 6 par. 1 lit a (consent) and/or f (legitimate interest) of DSGVO.

Data Privacy Policy

This website uses the following external components: maps, videos and analysis tools which use cookies to collect information about your behavior and help to optimize the website.
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