You will find a lot of useful information in our FAQS.
We are happy to provide you with free Wi-Fi throughout the hotel.
Our laundry room contains a washing machine and dryer you are welcome to use for free.
Because we are a children-friendly hotel, all of the Stegerhof is no smoking. You will find pleasant corners for smokers outside.
We have a variety of bicycles you are welcome to borrow for free. These include E mountain bikes, regular mountain bikes, bicycles with CHILD seats as well as children's bicycles.
Our road train "Bruno" runs several times a day from the hotel to the ski area and back (one trip takes 3 minutes). Which means, you will be able to leave your car parked at the hotel.
The rental center is located right at the valley station of the Riesneralm lifts (800 m
Check-in: you are welcome to check into your room after 2 PM.
Check-out: you have until 10 AM to check out of your room on departure day.
Your all-inclusive full board begins on arrival day with afternoon snacks and ends on departure day with breakfast.
Expect to arrive after 7 PM?
If so, please let us know in advance. If you do arrive late, we will be happy to prepare a small snack for you to enjoy once you get here.
Smileys ARE a rating system utilized by the Kinderhotels Europa group.
Dogs are permitted at Hotel Stegerhof. However, they are not permitted in the restaurant and wellness areas. The cleaning fee for your room is EUR 10 /day (per dog, food not included).
The hotel actually consists of three different buildings, all of which are interconnected. To make it easier to get your bearings, they have different names: Beag, Woid And Oim. The family rooms, suites and apartments in these buildings are comfortable and offer every convenience along with stylish furnishings and family-friendly equipment.
The following amenities are available in all rooms:
TV with sky programming | Wi-Fi | telephone | Safe | small refrigerator | bathrobes for adults | bathing slippers | electric water jug | child equipment and bathrobes on request | hairdryer and makeup mirror
The following equipment for children is available at our hotel free of charge:
baby bathtub, baby monitor, bottle warmer, bottle sterilizer,
crib, prams, baby packs, changing mats, water boiler, DIAPER bucket, WC booster seat and POTTIES.
up to 90 days prior to arrival: free cancellation possible
up to 30 days prior to arrival: cancellation fee is 40% of the total cost of your booking
up to 7 days prior to arrival: cancellation fee is 70% of the total cost of your booking
within the final 7 days prior to arrival: cancellation fee is 90% of the total cost of your booking.
In the event of delayed arrival or premature departure, you will be charged 90% of the hotel price on those days you are absent.
Do you wish to purchase travel cancellation insurance?
You are welcome to use our booking service to purchase cancellation insurance coverage through the company Europäische Reiseversicherungs AG.
Please let us know in writing or by phone and we will take care of everything on your behalf. We will then send you all documentation pertaining to your insurance coverage.
We have plenty of parking for our guests right at the hotel. You can then leave your car parked here for the duration of your stay. Our hotel "road train" will transport you to various activities in winter and in summer.
Do you have a question that wasn't answered here? Or does the question only relate to you and your family?
If so, please feel free to contact us direct and we will be glad to assist.