Questions about your family holiday at Hotel Stegerhof

We are happy to provide you with free Wi-Fi throughout the hotel.

Our laundry room contains a washing machine and dryer you are welcome to use for free.

Because we are a children-friendly hotel, all of the Stegerhof is no smoking. You will find pleasant corners for smokers outside.

We have a variety of bicycles you are welcome to borrow for free. These include E mountain bikes, regular mountain bikes, bicycles with CHILD seats as well as children's bicycles.

Our road train "Jonny" runs several times a day from the hotel to the ski area and back (one trip takes 3 minutes). Which means, you will be able to leave your car parked at the hotel.

The rental center is located right at the valley station of the Riesneralm lifts (800 m away).

Check-in: you are welcome to check into your room after 2 PM.
Check-out: you have until 10 AM to check out of your room on departure day.
Your all-inclusive full board begins on arrival day with afternoon snacks and ends on departure day with breakfast.

Expect to arrive after 7 PM?
If so, please let us know in advance. If you do arrive late, we will be happy to prepare a small snack for you to enjoy once you get here.

Smileys ARE a rating system utilized by the Kinderhotels Europa group.

4 Smileys mean:

• children's play area completely divided off from traffic 
• upscale standards with indoor pool or indoor children's play pool 
• spacious rooms and apartments with plenty of space even if two children are also sleeping in the apartment.
• Baby monitor available in every room
• opportunity to hang up washing in the bathroom and/or on the balcony 
• bedrooms can be blacked out completely 
• supervised children's meals once a day, five days a week 
• play area appropriate to the size of the hotel
• Baby- and childcare available five days a week, throughout the day, from professionally trained staff 
• family programs
• baby- and childcare employees 

Dogs are very welcome in our Woid- und Oim Haus. It is not possible to accommodate dogs in the Beag Haus.
You are welcome to bring your dog for € 15,- per night (without food).
Please note that restaurants, bathing pond, children's areas and wellness area are dog-free zones and your dog is not allowed to run free.
There are beautiful walking paths away from our house along the stream, where your dog can also swim in summer.

The hotel actually consists of three different buildings, all of which are interconnected. To make it easier to get your bearings, they have different names: Beag, Woid And Oim. The family rooms, suites and apartments in these buildings are comfortable and offer every convenience along with stylish furnishings and family-friendly equipment.

The following amenities are available in all rooms:

TV with sky programming | Wi-Fi | telephone | Safe | small refrigerator | bathrobes for adults | bathing slippers | electric water jug | child equipment and bathrobes on request | hairdryer and makeup mirror

The following equipment for children is available at our hotel free of charge:

baby bathtub, baby monitor, bottle warmer, bottle sterilizer, crib, prams, baby packs, changing mats, water boiler, DIAPER bucket, WC booster seat and POTTIES.

HOTEL Stegerhof cancellation conditions:

• Within 30 to 7 days before arrival, we charge a cancellation fee of 70% of the total package price
• One week before the day of arrival we charge a cancellation fee of 90%
• For no-shows we charge 100% of the total amount. It is not possible to postpone the stay free of charge within the 30 days prior to arrival
• In the event of late arrival or early departure, 100% of the hotel price will be charged for the missing days

Do you wish to purchase travel cancellation insurance?

You are welcome to use our booking service to purchase cancellation insurance coverage through the company Europäische Reiseversicherungs AG. 

Please let us know in writing or by phone and we will take care of everything on your behalf. We will then send you all documentation pertaining to your insurance coverage.

We have plenty of parking for our guests right at the hotel. You can then leave your car parked here for the duration of your stay. Our hotel "road train" will transport you to various activities in winter and in summer.