Kopfleiste überspringen
Kinderhotels

carefree booking and vacation

Version, 30.09.2022

At the present time you do not have to provide proof of entry to Austria.

There is no mask obligation in the hotel, as well as no other official measures.

For info:
Since 01.06.2022, the obligation to wear masks for children and adults has been lifted in all areas in Austria.

Further information from public offices:

  • Current entry regulations for Austria can be found here.
  • Details of the current measures in Austria can be found here.

During your stay

Our program points at the hotel are expanded to additional premises. The entire wellness area including indoor pools is open without restrictions.
We have extended the hygiene standard in the Stegerhof with 12 additional touch-free disinfection stands. These are positioned in the entrance areas of the respective public areas. These have been in place in all public WC facilities for a long time. The disinfection of the rooms and all public areas has also been at a very high standard for many years.

These conditions are ensuring you and our staff safety at the best possible rate for your recreative vacation.

We are looking forward to welcome you!!!

Special cancellation option

In order to provide you with more security in your holiday planning, we guarantee you a free cancellation or rebooking of your already made reservation and all new bookings, until 1 day before arrival in winter 2022/23 in case a stay is not possible due to official measures, which may be:

  • Our hotel has been shut down by the authorities or our village has been cordoned off.
  • The borders to Austria are closed and entry for holiday purposes is not permitted.

For all other reasons of cancellation, the traditional cancellation rules apply, where we offer free cancellation of your booking until 30 days before arrival. A free postponement of the stay, within the 30 days before arrival, is not possible.

We highly recommend to get travel insurance. In that way, you will be covered in the event of unforeseen circumstances.
Go ahead and calculate your insurance costs as well as buy your coverage online. Calculate now!
INFO!!! Cancellation cover also in case of COVID-19 disease, therefore the conventional cancellation conditions apply. For details click HERE.

Conventional cancellation Rules

You may cancel your booking free of charge up to 30 days prior to arrival. Within the final 30 days before your scheduled arrival date, we bill a cancellation charge equivalent to 70% of the total cost of your stay. In the event of delayed arrival and a no-show or premature departure, you will be billed 100% of the hotel price for each day you were absent. To change travel dates, within 30 days prior to arrival, free of charge is not possible.
Bookings are handled in accordance with regulations established by the Austrian Hotel Association, cancellations conditions are excepted.

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