Kopfleiste überspringen

Corona: Worry-free booking ­

Special cancellation option

Dear guests!
In order to provide you with more security in your holiday planning, we guarantee you a free cancellation or rebooking of your already made reservation and all new bookings, until 1 day before arrival in summer 2021 and in winter 21/22 in case a stay is not possible due to official measures.

For all other reasons of cancellation the conventional cancellation rules apply.

A great step closer to nature.

cancellation conditions

You may cancel your booking free of charge up to 30 days prior to arrival. Within the final 30 days before your scheduled arrival date, we bill a cancellation charge equivalent to 70% of the total cost of your stay. In the event of delayed arrival and a no-show or premature departure, you will be billed 100% of the hotel price for each day you were absent.
Bookings are handled in accordance with regulations established by the Austrian Hotel Association, cancellations conditions are excepted.

Version, 24.10.2021

Dear guests, here you will find the current specifications valid as of 01.07.2021

The following rule applies:
We accommodate only vaccinated, recovered or tested guests

  • Vaccination can be proved through a vaccination certificate or print-out
  • Recovered: medical certificate or antibody test
  • Valid tests are:
    Negative PCR test (validity: 3 days)
    Negative antigen test by test roads, pharmacies, etc. (validity: 2 days)
    Antigen tests for self-testing (digital), which are captured in an official data process system (validity: 1 day)

Children which are under the age of 12 years do not need a test.

A local entry test at your arrival is not possible.

After the expiration of your valid test from your arrival we offer daily testing from 17:00 to 17:30 o’clock which have a validity of 24 hours. (recovered and vaccinated people are excluded from the testing.)

Currently there are no further measures!
An FFP 2 mask requirement is no longer mandatory in the restaurant and hotel industry as of July 1.

Especially in our child care we have additional staff for all age groups so they can give your children in small groups the needed attention and convey fun, adventure and a good mood.

Our program points at the hotel are expanded to additional premises.

The entire wellness area including indoor pools is open without restrictions.

We have extended the hygiene standard in the Stegerhof with 12 additional touch-free disinfection stands. These are positioned in the entrance areas of the respective public areas. These have been in place in all public WC facilities for a long time. The disinfection of the rooms and all public areas has also been at a very high standard for many years.

These conditions are ensuring you and our staff safety at the best possible rate for your recreative vacation.

We are looking forward to welcome you!!!

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