Conventional cancellation Rules

You can cancel your holiday free of charge by email up to 30 days before arrival. You will receive a confirmation email
A free postponement of the stay, within the 30 days before arrival, is not possible.
Within 30 days before arrival we charge a cancellation fee of 70 % of the total package price.
If you have a late arrival or an earlier departure, 100 % of the hotel price will be charged for the missing days.
In addition, we refer to the provisions of the Austrian hotel regulations.
We recommend that you take out travel cancellation insurance. With the Europäische Reiseversicherung you are on the safe side. Click HERE.
INFO!!! Cancellation cover also in case of COVID-19 illness, therefore the conventional cancellation conditions apply. You can find more information HERE.