Kopfleiste überspringen

Version, 06.06.2023

Conventional cancellation Rules

  • You can cancel your holiday free of charge by email up to 30 days before arrival. You will receive a confirmation email
  • A free postponement of the stay, within the 30 days before arrival, is not possible.
  • Within 30 days before arrival we charge a cancellation fee of 70 % of the total package price.
  • If you have a late arrival or an earlier departure, 100 % of the hotel price will be charged for the missing days.
  • In addition, we refer to the provisions of the Austrian hotel regulations.
  • We recommend that you take out travel cancellation insurance. With the Europäische Reiseversicherung you are on the safe side. Click HERE.
  • INFO!!! Cancellation cover also in case of COVID-19 illness, therefore the conventional cancellation conditions apply. You can find more information HERE.

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